Pick a company with which you are familiar that provides a product and a service. Examples include retail, insurance, banking, auto repair, auto dealerships, construction, higher education, and telecommunications.
Prepare a case study in which you outline the history of technological innovations that have influenced the company. Consider the following questions:
- What technologies have affected the company?
- How has technology changed the company’s product line?
- From the end user’s perspective, how has service been changed by technology?
- Does the company lead the industry or follow industry trends?
What emerging technologies is the company currently looking at implementing?